PRIVACY POLICY

Effective Date: march 2nd 2026

FPM AI™ and Fit Profit Marketing™ are operated by Martial Marketing Agency Inc., located in Ontario, Canada.

We are committed to protecting your personal information and handling it responsibly.

This Privacy Policy explains:

- What information we collect

- How we use it

- How it is stored

- When it may be shared

- Your rights regarding your data

1. Who This Policy Applies To

This policy applies to:

- Visitors to our website

- Prospects who fill out forms

- Clients who purchase subscription or service products

- Leads collected through systems we install

2. Information We Collect

A. Information You Provide Directly

When you interact with our website, book a call, purchase a service, or communicate with us, we may collect:

- Full name

- Email address

- Phone number

- Business name

- Business website

- ndustry/niche

- Booking details

- Billing information (processed securely via Stripe)

B. Technical & Usage Data

We may automatically collect:

- IP address

- Browser/device type

- Pages visited

- Time on site

- Referral source

- Click behavior

Collected through:

- Google Analytics

- Microsoft Clarity

- Meta Pixel

- google

- CRM systems (e.g., Go High Level)

3. How We Use Your Information

We use your information to:

- Deliver subscription and DFY services

- Set up and operate hosted automation systems

- Communicate regarding onboarding and support

- Send appointment confirmations and reminders

- Provide reports and system updates

- Process payments

- Improve system performance

- Retarget advertisements

- Comply with legal obligations

We do not sell your personal data.

Client-Provided Contact Lists

Clients may provide customer contact lists for the purpose of activating review, referral, or follow-up systems.

By submitting such lists, the Client confirms they have obtained lawful consent to contact those individuals via SMS or email in accordance with applicable regulations (e.g., CASL, TCPA, or local messaging laws).

FPM AI acts solely as a technical service provider implementing the messaging system and is not responsible for the Client’s consent records or contact permissions.

4. Client Data vs. End-User Data

If you are a client, we may process your customer data within systems we install.

In those cases:

- You remain the data controller of your customer information.

- FPM AI acts as a data processor on your behalf.

- You are responsible for obtaining lawful consent from your leads.

We are not responsible for improper or unlawful data collection performed by clients.

5. SMS & Email Communications

If you opt in through our website or systems:

You may receive:

- Appointment confirmations

- Reminders

- Service notifications

- Onboarding instructions

- Promotional updates

- Message frequency varies.

You may opt out at any time by:

- Replying STOP to SMS

- Clicking unsubscribe in emails

- Consent is not required to purchase services.

6. Data Sharing

We only share information with trusted service providers necessary to operate our systems:

- Stripe (payments)

- Meta Platforms (ads & retargeting)

- Google (analytics & hosting tools)

- Go High Level or equivalent CRM

- SMS and email delivery providers

We do not sell personal data.

All providers are required to maintain appropriate data protection safeguards.

7. Data Retention

We retain personal data only as long as necessary to:

- Provide services

- Maintain subscription accounts

- Fulfill legal or tax obligations

- Resolve disputes

Client subscription data may be retained for compliance and audit purposes after cancellation.

8. Security

We implement safeguards including:

- Encrypted data transmission (SSL)

- Access controls

- Platform-level security through providers

- Internal access limitations

However, no system is 100% secure. Users transmit data at their own risk.

9. International Data Transfers

Some service providers may store data outside of Canada.

By using our services, you consent to data being processed in jurisdictions that may have different privacy laws than your own.

10. Your Rights (Canada & GDPR-Aligned)

You may request to:

- Access your data

- Correct inaccurate data

- Delete data (where legally permitted)

- Withdraw marketing consent

- Request explanation of how your data is used

To exercise your rights, contact:

[email protected]
Brampton, Ontario, Canada

We may verify identity before processing requests.

11. Subscription & Hosted Systems

For hosted subscription products (e.g., AI Front Desk, automation systems):

- Client retains ownership of their customer data

- FPM AI retains ownership of system architecture and IP

- Upon cancellation, hosted systems may be deactivated

- Data exports may be provided upon request

12. Updates to This Policy

- We may update this Privacy Policy periodically.

- Changes will be posted with an updated Effective Date.

- Continued use of services indicates acceptance of the revised policy.